oldlady

If you are using Windows10, Msft just did an update and it slowed down my computer phenomenally. It seemed like it took forever to do anything, even shutting it down. What I did was go to the restore point (which took just short of forever) just before the update which happened Tuesday morning. Then what happened was the computer was still "restoring the registry 12 hours later. I did a hard shutdown by pressing the on/off or I/O button and held it down for at least 5 seconds which shut the computer down completely. I waited for a couple of minutes and turned it back on and all was well with the universe. It seems like a scary thing to do, but it happened to me about a year ago with the same update situation and I spoke with my nephew who's an I guy and he told me what to do then and it worked just like it did this time around...

thank you, johnny.   i didn't explain this situation well.  my daughter had some time this evening and she walked me through apartial solution.   there is more to it and she is going to contact someone at facebook tomorrow. 

somehow somebody set up a facebook account for me using part of my name, a photo of my work and put my birthdate as april 30, 1994.  funny, right???   no.  because i cannot set up a facebook page now.

Sorry, I can't help you there, @oldlady. I don't do Facebook...