Jump to content

DirtRoads

Members
  • Posts

    536
  • Joined

  • Last visited

Reputation Activity

  1. Like
    DirtRoads reacted to Mark C. in Adding Fee for Credit Cards?   
    P.S. it use to be that credit card companies prohibited the seller from penalizing the customer and could take away charing privileges, is this no longer true? 
     
    That law was erased a few years ago and merchants can now pass the fees on to consumers. It country wide
  2. Like
    DirtRoads reacted to Bam2015 in Adding Fee for Credit Cards?   
    As a consumer, I am insulted when I am charged an additional fee for using my credit card. Credit cards are not a novelty, so sellers should expect that the majority of their customers will be paying with cc.  I feel that the establishment should build this into their expenses. I know what to expect in terms of sales taxes, but I don't want to arrive at the cash register with my credit card out and then be told that I need to pay more, which to me feels like a penalty for using my credit card.
    My two cents, which I'll be paying by credit card please.  
    Betty
    P.S. it use to be that credit card companies prohibited the seller from penalizing the customer and could take away charing privileges, is this no longer true? 
  3. Like
    DirtRoads reacted to Callie Beller Diesel in Adding Fee for Credit Cards?   
    Our banking laws are different here, and we’re not allowed to add a POS surcharge onto card sales.  I’ve always viewed credit card fees as part of my COGS, and just incorporated it into the sticker price. I’ve seen a few people offer cash discounts, but that’s becoming more and more rare.
    Taxes are taxes, and the government gets bent at me in ways I don’t like if I don’t collect and remit.
     
  4. Like
    DirtRoads reacted to LeeU in Adding Fee for Credit Cards?   
    I don't do volume sales and I like to keep my life simple, including the math.  Sales tax is easy to do in NH--we don't have any! As a customer, I usually prefer the various fees to be rolled (at cost) into the price of the item. Shipping costs are so all over the place I would rather deal with a much higher price on the product than deal with the visual sticker shock of a through-the-roof shipping charge that might even exceed the cost of the item.   
  5. Like
    DirtRoads reacted to Mark C. in Adding Fee for Credit Cards?   
    Its now legal to do this now.(pass the fees on)  Most around here do not do this yet.If the public is used to it no big deal. I always add tax no matter what.
    I have never done it and am almost out of shows-only one out of state show left this summer-then only a local show moving forward.
  6. Like
    DirtRoads reacted to Callie Beller Diesel in Adding Fee for Credit Cards?   
    I think there’s nothing wrong with increasing your prices to reflect increased business costs, which credit card fees definitely are. But from a customer service standpoint, and even a general professionalism one, I think it’s better to just roll it in.
    1) I don’t want to put myself or an employee in a position that sets up angry “what the heck is this extra fee? Are you trying to scam me?!” conversations. There is a segment of the population that just wants to fight with retail workers, and I have no patience for being on the receiving end of it anymore. It’s best to prevent as many scenarios like this as possible. 
    2) An itemized list of all of my expenses is really none of my customer’s business. They don’t need the gory details.
  7. Like
    DirtRoads reacted to neilestrick in Adding Fee for Credit Cards?   
    It's 2022, and no business should be complaining about credit card fees at this point, or adding to the price IMO. Fees have been steady at roughly 3% for years and years, so I don't know why they're suddenly having a fit about it. It's a given at this point that the vast majority of one's customers are going to pay by credit card, so you set your prices with that in mind. If someone pays cash, great, you make any extra 3% on that sale. Nearly every kiln I sell to anyone other than a school is paid for by credit cards, which means up to $200 in credit card fees with each kiln. Any discounts I give take that into consideration. I sold a large kiln last year that had over $500 in credit card fees, so that greatly affected the discounts I could give. It's a cost of doing business in the modern world, no different than the cost of shipping, packing materials, overhead, etc.
    The better option to encourage cash sales is to raise your prices to cover the credit card fees and then offer a 3% discount for cash. People respond better to rewards than punishments.
  8. Like
    DirtRoads reacted to neilestrick in New L & L kiln -- first glaze load very overfired   
    A bisque to cone 04 will be fine. You don't need to do the long 'first firing' program you did when you first got the kiln.
  9. Like
    DirtRoads reacted to Mark C. in What’s on your workbench?   
    Mondays bench (actually 3 areas)-glaze wares from two fires priced and packed-lots of mugs
    Pots been flying out of here lately-shipped to Vermont-So-Cal gallery-all local outlets-
    All stocked to the gills for Mothers day and our Collage Graduation weekend-usually a large sales event for all shops locally
    today bench is empty -off to a show in am for 5 days
     



×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.