losuza Posted December 28, 2016 Report Share Posted December 28, 2016 Just had a customer contact me about a mug they purchased of mine from a local store. Here is what they said " I washed it in warm water this morning and, after hand drying it and letting it sit on the counter, I noticed it started making sounds almost like a clock ticking or a subtle pop." I have never had this happen to mugs that I use (that I have made) and it is the first ever customer to get back with me. I def have had some vases ping (I admit, took them out of the kiln too soon) but have really tried to let the kiln completely cool before removing items. It's a white stoneware and I used a Mayco white matte that has been used on other pieces. Guess I am a little upset because this is my first problem with a piece. Definitely want to make it right for the customer. Gaahhhh! Any advice or insight? Thanks!! Link to comment Share on other sites More sharing options...
LeeU Posted December 29, 2016 Report Share Posted December 29, 2016 Type keyword "pinging" into the Search bar upper right (use the drop down to select Forums, which searches all of them) and you will get quite a bit of info on pinging in a variety of situations. Link to comment Share on other sites More sharing options...
losuza Posted December 29, 2016 Author Report Share Posted December 29, 2016 thank you Link to comment Share on other sites More sharing options...
Mark C. Posted December 29, 2016 Report Share Posted December 29, 2016 Poor glaze or body fit=pinging. You should try heating and cooling your wares to see if its doing this on more of them. This could be a big issue or just a fluke. Link to comment Share on other sites More sharing options...
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