I had a customer reach out to me saying that a mug she bought from me a year ago has a hairline crack and is wondering if I can fix it. I told her I might be able to add a bit of glaze and put it back in the kiln. Turns out they already tried to superglue it. Will the superglue mess it up? I feel like the glaze won’t stick.
I also don’t know that it is my job to fix things as like a lifetime warranty, but if it’s because shoddy workmanship I feel like I should. The crack is just in a weird place that I feel like is more likely to be from hitting something on the side rather than the way I’ve made it. I’ve never had issues with things cracking years after I make them.
