Related to this topic, I just did my first bisque 04 and cone six glaze firing in my new L&L e23M -3. During the bisque firing myself supporting cone fell over and fused to a pot next to it. It fell sideways, not a normal bending. Then in my glaze fine, which was done at medium speed it way over fired, my 5, 6 and 7 cones all melted down horizontally. I was overcautious and put nearly all of my pieces on cookies, and the unglazed bottoms actually stuck to the cookies! Is that because the kiln was firing way too hot? I also got minute pinholes in practically every piece. When I called the store where I had purchased the kiln they suggested that I fired to cone five with a 20 minute hold. And the other suggestions?