Hanna Lewandowski Posted September 9 Report Share Posted September 9 Greetings, Potters! I am in the process of building a website via Shopify platform. I have a problem deciding how to price my items: should the shipment be included or should it be added at the checkout? I am located in Canada, and do not intend to ship internationally. Does anyone have experience with this? What are your ideas or comments on this subject? Hanna Lewandowski, Earthlight Pottery, British Columbia Quote Link to comment Share on other sites More sharing options...
neilestrick Posted September 9 Report Share Posted September 9 You can do it either way, but people seem to be more willing to buy if shipping is included in the price, even when that price is higher. Plus it simplifies things because they know how much the item will actually cost them before they go through the checkout process. Bam2015 1 Quote Link to comment Share on other sites More sharing options...
Callie Beller Diesel Posted September 10 Report Share Posted September 10 I’ve also found that having a shipping included price on the website eliminates confusion. I never use the words free shipping, because shipping isn’t free, and especially in Canada you can’t afford to just eat any part of it. Back when I had my etsy shop, they were beginning the push for all vendors to have “free” shipping. I was annoyed with the whole thing, and thought that people were smart enough to recognize that shipping charges would be extra, and that it wouldn’t affect buying behaviour. I was so annoyed, I decided to run a test in my own shop just to prove it. I made listings for my mugs, some with shipping included and some without. I wound up eating crow, because people absolutely bought the $60 mugs over the $40 + $20 mugs. Chilly, Bam2015 and GEP 3 Quote Link to comment Share on other sites More sharing options...
LeeU Posted September 11 Report Share Posted September 11 As a consumer as well as a seller I prefer including the cost of shipping in the price of the items. In a policies section I state that the price includes the shipping fee, at cost (UPS or whatever method). Keeps life simple and it stings less on the buyers end when going to check out. I often think twice when I see the shipping cost, because some of the rates just really irk me--I'm happier not having it shoved in my face. It's just easier to swallow and if I do comparative shopping on the item, I can do the math and tell right away that the inclusive price is not an inflated price. I also prefer "shipping included" to "free shipping"-no such thing! Bam2015 1 Quote Link to comment Share on other sites More sharing options...
Bam2015 Posted September 12 Report Share Posted September 12 (edited) I agree, include the shipping up front. I've emptied many shopping carts after seeing the shipping cost. Betty Edited September 12 by Bam2015 Quote Link to comment Share on other sites More sharing options...
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