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My family all pitched in and bought me a Clay Boss wheel for my birthday about  a month ago, and it's never quite felt right. It's incredibly difficult to center on. I've used different bats - hydrobat, universal bat system - and it still poses problems. I've completely leveled the wheel head, but the wheel table still isn't level. When its rotating, I can hear a low womp womp womp sound and feel a surge or wobble. I've also already tried the clay ball with the needle tool trick and the needle tool appeared to be rotating fine. The company isn't being a huge help in finding out whats wrong with my brand new wheel, so I'm hoping to get some suggestions and advice here. Thanks!

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