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  1. hi experts! Please help! One of my customers just sent me a picture of the plate that I hand-painted for them. They said they never used the dishwasher or microwave and were very gentle with it when hand washing and only used it for cold desserts. Please see the attached pictures. The cracking that you are seeing is on a plain rim dinner plate from bisque imports with only the Duncan Pure Brilliance clear overglaze on it. Why would this have happened? I will say that I had not sieved my dipping glaze in several months and when I did it was seriously clumpy and the sieve got clogged really quickly. Could that have been the reason? We are going to do some testing on some glazed plates since we sieved it, but if you guys have any other ideas, please help!!!
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