Jennifer Harnetty

@Jennifer Buckner, I sent you a PM about this. Thanks! Jennifer

Hello @NbyNW, I checked in with customer support and they said they were able to resolve your problem, but wanted to double check with you to make sure everything was solved to your satisfaction. Let me know. Thanks! Jen

I've reached out to customer support to escalate this and they will be in touch to figure out what the issue is. Since it is the Thanksgiving holiday weekend, it may be early next week, but they will be in touch and help get this figured out. So sorry for the inconvenience, and thanks for your patience. Best, Jennifer

The full video is farther down the page. You will see a heading that says "Watch Full Video" followed by an accordion menu that says "play full video..." Click the arrow next to "play full video..." and the video screen will appear. See screen shots attached. There is a video tutorial towards the bottom of the FAQ page that will walk you through it. Hope that helps! Jennifer

Hi @NbyNW! Have you looked at our FAQ page? Have a look and let us know if this helps you: https://ceramicartsnetwork.org/faq (click on the arrows next to each question to show the answer). Also, you can email customerservice@ceramicartsnetwork.org if that doesn't work. I am on the road for the Thanksgiving holiday, but can check back in later this evening to see if you were able to resolve your issue. Thanks! Jennifer

Hi Xylia, I sent you a private message to address your question. Thanks! Jennifer

@cp dunbar I just took a look at your account and it looks like your membership is current and set up correctly, so I passed this on our director of IT to troubleshoot. With the holiday tomorrow, it may take a few days, but we'll get it sorted as soon as we can. Sorry for the inconvenience! Happy Holidays! Jennifer

@Griffox, great! I am glad that took care of it! Enjoy!

Hi @Griffox! I checked on your account and everything is set up properly. Can you please try logging out and then logging back in again? Let me know if that helps! Thanks! Jennifer

Hi all! Apologies for the delay. I took a little time off for the holiday! I will look up your accounts and contact you shortly via email. All best, Jennifer

Hi again Susie, I just sent you an email about your CLAYflicks access. Best, Jennifer

Hi Susie, I passed this onto IT to take a closer look. I will keep you posted on what they find. Thanks! Jennifer

And to clarify, you do not need to change your password on the forum, as it is on a separate platform than the main Ceramic Arts Network site. Thanks!

Hello all, Some of you may have received an email asking you to change your password on Ceramic Arts Network due to a hacking attempt. Some thought it was an illegitimate phishing attempt, but it actually was a legitimate email from Ceramic Arts Network. The company that hosts Ceramic Arts Network had a security breach and while we are unsure if it reached Ceramic Arts Network, we do recommend users change their passwords. We can confirm that no financial information was accessed in the breach. If you have an account, please update your password at your earliest convenience. Thank you and sorry for the confusion! -Admins

Just wanted to put this reminder here for those wishing to post in the Marketplace. You must be a registered user to post in the Community Marketplace, or anywhere else on the forum! Thanks, Jennifer

Hi all, We received a suggestion that all Communiity Marketplace posts should include the location in the title of the post in addition to the item for sale. Example: Potters Wheel, Columbus, Ohio I will add this to the guidelines and pin this reminder here. Thanks Jennifer

Pinning this here for everyone's reference! At the request of many community members, we are testing the waters for a Community Marketplace. This new section of the Forum will be for buying, selling, trading or donating new or used studio equipment, tools, and supplies. We are soft-launching this Marketplace section on a trial basis to see if it is a viable addition to the Forum. We are open to suggestions on how to make the Marketplace better. Please send your suggestions as a Personal Message (PM) to any moderators or administrators. Please consult the Marketplace Terms & Conditions below before posting an item. Marketplace Terms & Conditions Suitable/Unsuitable Items • The Marketplace is for personal sales, trades, or donations of new or used ceramics-related items owned by the Ceramics Arts Community member involved. Note: Commercial suppliers are not eligible to post items. Items posted by an individual on behalf of a commercial supplier will result in the item being removed and the individual being banned from the Forum. • When in doubt about an item’s suitability, contact a moderator to check before posting a Marketplace thread. • The Marketplace is not a place to sell ceramic work. • The Marketplace is not for commercial business, fundraising, nor for selling on behalf of a commercial third party. • The Marketplace is not a place to advertise classes or services. NOT PERMITTED: • Anything Illegal • Auctions and/or Bidding (make offer posts) • Business Advertisements • Gun Sales • Resale of free items How to post • Start a new topic within Community Marketplace Forum (You must be a registered forum member to post) • The item and your general location (city, state) must be in the title of the post (example: kiln for sale, Seattle, Washington) • Provide a full description and disclosure of item's condition, including flaws. • Asking price of item(s) is required. • Items must be available at the time of posting. • Photos are encouraged. Post photos you would want to see if you were considering to purchase the item. • If you are selling multiple items, you may list them in one post. Responding to Postings • If you are interested in an item(s) please reply by Personal Message (PM) to the member who wrote the post. It’s up to the member making the post to follow through with the details of shipping, etc. Excessive Sales • If the volume of sales is larger than would normally be expected for a member selling off personal equipment/supplies, then the post(s) will be removed at the discretion of the Administration or Moderators. • If you are closing a community studio and have a lot of items to liquidate, please contact a moderator before posting. The moderator will determine whether it is eligible for posting. Timely Removal of Posts • If and when an item has sold, the member must edit the post to mark the item as SOLD and notify a moderator. Moderators will then delete the posts. In the case of multiple items for sale in a single post, members must edit the post to mark items sold, or delete the item from the post. For example: o SOLD – Brent pottery wheel, great condition, $500 o Shimpo slab roller, gently used, $600 • In order to keep the Marketplace from being cluttered with out-of-date posts, postings will remain in the forum until they are sold, or for 1 month, whichever comes first. Then they may be deleted at the moderators discretion. • Members may repost items that do not sell initially. They will then be subject to the terms in previous bullet point. DISCLAIMER & LIABILITY To the full extent permitted by law, The American Ceramic Society, the Ceramic Arts Network Forum, this Marketplace, and the officers, directors, employees, agents, licensors, affiliates, and successors in interest ("ACS Entities") (1) make no promises, warranties, or representations as to this Marketplace, including its completeness, accuracy, availability, timeliness, propriety, security or reliability; (2) provide the Marketplace on an "AS IS" and "AS AVAILABLE" basis and any risk of using the Marketplace is assumed by you; (3) disclaim all warranties, express or implied, including as to accuracy, merchantability, fitness for a particular purpose, and non-infringement; and (4) disclaim any liability or responsibility for acts, omissions, or conduct of you or any party in connection with ACS. ACS Entities are NOT liable for any direct, indirect, consequential, incidental, special, punitive, or other losses, including lost profits, revenues, data, goodwill, etc., arising from or related to ACS, and in no event shall such liability exceed $100 or the amount you paid us in the year preceding such loss. Some jurisdictions restrict or alter these disclaimers and limits, so some may not apply to you. See Terms of Use for Ceramic Arts Network Community Forum here.

I thought I would post these here just for reference... Forum Terms of Use/User Agreement CeramicArtsNetwork.org and its related forums are owned by The American Ceramic Society, a non-profit organization founded in 1898 and headquartered in Westerville, Ohio. The Society reserves the right to change the Terms of Use/User Agreement at any time. The changes will appear in this section. By using these forums you agree in advance to accept all changes. Please note: New members may require moderator approval to post for the first 24 hours due to our Spam Defense system. Our moderator team does its best to approve new posts in a timely fashion. The spirit and intention of this forum is to facilitate the free exchange of information. The minimum age to post content on this forum is 16 years of age. All information is presented as is, and your reliance on any information presented on this site or its forums is at your own risk. Although the American Ceramic Society may monitor discussions, postings and other user generated content from time to time, we are under no obligation to review material on the web site, and you agree to hold us harmless from any actions based on content that you post or read on these sites. The content of this site and its forums is for private, non-commercial use only. No advertising of products or services is permitted, and any content deemed inappropriate will be edited and/or removed by the site administrators and moderators at their sole discretion. Advertisements may be placed in the Ceramic Arts Network Classifieds. Links to personal websites or social media accounts may be put in a member's signature or on their profile page, but not within the body of a post. Employers may post job openings or professional development opportunities in the "Employment and Professional Development Opportunities" section. Posts by individuals seeking employment are not permitted on the forum. Messages express the views of the author of the message, not the views of these forums or The Ceramic Arts Network or The American Ceramic Society. Any user who feels that a posted message is objectionable is encouraged to report that post using the "report" button included on each post. Reported content will be reviewed by moderators and/or admin. Replies to members may be made by moderators/admin if required. Anonymous reports will be reviewed but not replied to. We have the ability to remove objectionable messages and we will make every effort to do so, within a reasonable time frame, if we determine that removal is necessary. You agree, through your use of this service, that you will not use these forums to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, religious, racially charged, political, sexually oriented, threatening, invasive of a person's privacy, or otherwise in violation of any law. Violations of the Terms of Use will be dealt with up to and including a permanent ban of the member in violation. The moderators are an integral part of the forum as they guard from spam, manage posts, and moderate the tone of posts on the forum. In doing so they may have to issue warnings to the general forum about constructive tone, or to individuals via personal message(s) to temper the tone of their post(s). Continued warnings to an individual to temper their tone or content for non constructive or abusive posts may lead to temporary or permanent banning from the forum. You agree not to post any copyrighted material to these forums unless the copyright is owned by you or by these forums. If you post images of artwork that is not your own, you agree to credit the artist who created the artwork. These Terms of Use and User Agreement, and any disputes arising out of or related to these forums and related sites, shall be governed by, construed and enforced in accordance with the laws of the State of Ohio. See the Community Marketplace Terms of Use here.

If you have tried to sign up for the forum, but have not received your confirmation email, please email editorial@ceramicsmonthly.org for assistance. Thank you, Admin and Mods

It was suggested that we post a link to the Glossary on Ceramic Arts Network, so here you go: https://ceramicartsnetwork.org/glossary/ Enjoy! CAN admin and Mods

Thanks for pointing that out, Marcia. We will get that fixed and post a new one ASAP.