shippers get REAL rough with packages about this time of year.
I never have shipping breakage issues except at the holidays-as they are so rough on my double boxed pots.
I have a web page that is deticated just to this subject
The last note is I already have 16 retail sales days in Dec and taking time out to ship a spoonrest is not what I plan on doing . I focus on my sales which are more large volume sales-getting hundreds of customers their christmas gifts directly from my booth in time for the 25th under a tree.This month (dec)is always a huge mounth for me as its my 35th year of running my own pottery booth in Town just for holiday sales.
One last note on last minute shipping. Often the shipper get overwhelmed and schedules drag a few extra days-I know this from past experience(last year a woman talked me into a last minute shipment across country in a snow storm)It made it on the 24th just barely.
Why we double box as well, a package sent to a customer was returned in this condition... And, the pot survived!